The ability to deliver superior quality is becoming increasingly important for companies, and due to customers’ growing expectations, they now face an even greater challenge.

To overcome these challenges, manufactures require end-to-end, flexible and fully-integrated quality management processes, which cover everything from the design phase to the final delivery of the product.

With SAP S/4HANA, quality management processes have been simplified and integrated, offering the quality department an end-user experience with new functionalities, which includes technicians, engineers, planners, managers and auditors.

New SAP Fiori roles

For each of these work groups, SAP S/4HANA offers different SAP Fiori roles. Equipped with a personalised Fiori Launchpad that is specific to each function, users receive all important information at a glance and can therefore focus on what is truly important in order to work more efficiently.

These are some of the new SAP Fiori roles that have been created for these work groups with the new version of SAP S/4HANA:

  • Quality Technician
  • Quality Engineer
  • Quality Planner
  • Quality Manager
  • Quality Auditor
  • Calibration Technician

With SAP S/4HANA, not only do we get new SAP Fiori features, but new SAP Fiori applications as well.

Let’s talk about the design of the new application for the Input of results that allow quality technicians to do their work in an easier and more efficient way.

The application offers flexible and next-generation work lists to deal with inspection lots, operations, samples and features. The end user greatly benefits from easy-to-use yet comprehensive interfaces that can be used to document the results of various types of inspection characteristics.

It offers many benefits when it comes to daily work, such as:

  • Record the results of characteristics flexibly and effectively.
  • View open and long-term characteristics from different dimensions, such as inspection lot, operation, sample and master inspection characteristic.
  • View characteristics in a custom work list.
  • Filter the inspection-related information by various criteria, for example: inspection lot, lot origin or material.
  • Record characteristics for different inspection lots.
  • Record results in different forms, such as a summarised recording or recording of single values.

To get a better idea of all the possibilities offered by this new applications, let’s look at a few examples.

Quality technicians can organise and prioritise their work by creating pre-defined work lists and using selection criteria such as job position, lot status or inspection start dates, for example. By organising tasks in a prioritised sequence, it is possible to ensure that all quality standards are met. Another situation in which the new application can be extremely helpful is when the quality technician wants to record one or more specific characteristics in different objects.

With this new application, the quality results are more detailed and precise, meaning the decision to use the batch will also be made with more information, thus guaranteeing compliance with the product’s quality.

Taking into account all of the above, it is clear that having integrated quality management is vital to a company. Therefore, the integrated quality management that is part of SAP S/4HANA allows us to meet quality objectives and exceed customer expectations.