A few days ago, I read The app that wants to end email in the newspaper El País online. The more I considered the contents of the article, the more I was convinced that it does indeed reflect current trends in our working patterns.
Today’s media is full of phrases like this. The concept of the work environment is changing – the workplace has entered a state of disruption from which there is no going back.
Digital disruption, as the changes to traditional patterns of working are becoming known, is here, but does it really affect all companies in equal measures? Clearly it does not even affect all departments within the same company. This is a characteristic of this disruption.
Kuhanathan, an economist from Axa Invest Management for the Eurozone, reflects on the changes in labour structure that digital disruption brings:
“The new technologies and the changes that they have brought within companies and operating models are changing the way that we work. The increasing quality of communication technology, the advent of cloud computing and the upcoming remote sensing technologies allow people to work from home or, hypothetically at least, from anywhere in the world with an Internet connection. Digital platforms are also contributing to the rise of the ‘gig economy’, in which workers have evolved towards flexible jobs based on projects and tasks, and companies have increasing access to a global market. In short: workers of the future could be autonomous, flexible and/or remote. Nevertheless, a future in which most workers are autonomous is still a long way off.
Non-routine work encompasses jobs and tasks that require “intangible competencies”, such as ‘soft’ (interpersonal and communication) skills, as well as personal initiative. Although these are not yet a key requirement for most jobs, people with these skills are already at an advantage, for example, in positions that involve management and teamwork. […] “
Digital Disruption in your daily life
Here are a few examples of how the digital disruption is taking hold:
I wrote this article on my mobile phone, whilst eating breakfast at home. I started recording a voice note in Microsoft OneNote which I would build upon in my coffee break, and later continue from my laptop or tablet. When I prepare meetings or presentations or when I need to share a report or analysis with a collaborator, the scenario is similar.
Do I need to always be at my desk, on my chair, with my laptop? I don’t think so – it’s not imperative. I just need to be able to do my job and deliver what is asked of me – where and how I do so is irrelevant.
To comment on the article which suggests that email in the workplace will soon become redundant; I think this is unlikely, at least any time soon.
What is changing is our dependence on the use of it; the traditional use of email is no longer productive, for example: We need to change the way that we use email to increase productivity.
How many emails need to be sent to organise a meeting or to edit a shared document?
I believe that it is only necessary to know who is available to attend, regardless of where those people are – they may be at home or they may be waiting for a train, but they can join the meeting from their mobile or tablet. Work is ubiquitous and mobile.
We must understand it in this way because otherwise we will become less productive, we will become less flexible, we will routinely perform repetitive and predictable tasks which will leave us susceptible to replacement: not just by people but by machines (IA) that automate our way of working.
Large manufacturers such as Microsoft are aligned to adapt and provide working environments in the face of digital disruption. Microsoft Core Services Engineering (CSE, formerly Microsoft IT) leads the digital transformation within Microsoft. They are uniting Microsoft’s technology and products in both experiences and solutions, and they are reconsidering how they can unlock value for their employees and customers. Microsoft Modern Workplace is driving a transformation of the whole company.
They are using Microsoft 365, which includes Office 365, Windows 10 Enterprise and Enterprise Mobility + Security to empower their employees and present IT as a service. Microsoft 365 offers productivity and collaboration tools that support modern working styles, enable digital transformation, and protect Microsoft assets.
At Sothis we are also aware of the internal and external needs that modernisation of the workplace and the demands of digital disruption. Therefore, we include the tools and experience grouped around Next-Gen Teamwork integrating Microsoft Office 365 + EMS to provide mobility, collaboration and security.